In the dynamic landscape of influencer marketing, South African influencers are finding unique opportunities to collaborate with service brands. In this guide, we’ll delve into the realm of service campaigns, providing insights, tips, and answers to questions frequently asked by influencers who are looking to collaborate with service brands.


How to be an influencer who focuses on services? 


A service influencer is someone who collaborates with brands offering various services, such as travel, dining, tech, media, banking, insurance, and more. Unlike product influencers, service influencers focus on experiences, sharing insights, and creating conversations around the services they encounter.


What types of service brands will work with influencers?


Service brands encompass a wide range of industries, offering many opportunities for influencers. Here are some categories to consider:

  • Hospitality Services:
    • Hotels and resorts
    • Restaurants and cafes
    • Travel and tour services
  • Health and Wellness Services:
    • Fitness centers and gyms
    • Health spas and wellness retreats
    • Nutrition and wellness products
  • Technology Services:
    • Software and app developers
    • IT services and solutions
    • Electronic gadgets and devices
  • Financial Services:
    • Banking and financial institutions
    • Investment and financial planning services
    • Fintech companies
  • Educational Services:
    • Online courses and educational platforms
    • Tutoring and coaching services
    • Skill development programs
  • Entertainment Services:
    • Streaming platforms and content creators
    • Event organizers and ticketing services
    • Gaming and recreational activities
  • Home and Lifestyle Services:
    • Interior design and home decor services
    • Subscription box services
    • Cleaning and organizing services
  • Professional Services:
    • Consulting and advisory services
    • Legal and accounting services
    • Marketing and PR agencies

Types of services influencers can collaborate with: 

  • Travel and Hospitality: Explore partnerships with hotels, airlines, travel agencies, and tourism boards.

  • Culinary Delights: Collaborate with restaurants, cafes, food delivery services, and culinary events.

  • Tech and Innovation: Engage with tech brands, showcasing the latest gadgets, apps, and innovations.

  • Media and Entertainment: Partner with streaming services, TV networks, and entertainment platforms.

  • Financial and Insurance Services: Collaborate with banks, insurance companies, and financial technology brands.

  • Wellness and Lifestyle Services: Connect with fitness studios, wellness retreats, and lifestyle service providers.

What types of campaigns can I expect from service brands? 


Types of Campaigns You Can Expect from Service Brands:

  • Experiential Journeys:
  • Content Format: Engage your audience through captivating storytelling. Create vlogs, photo diaries, and Instagram Stories that immerse followers in your travel experiences.
  • Collaboration Scenario: Service brands in the travel industry might invite you to experience and showcase their offerings, whether it’s a luxury hotel stay, an adventure tour, or exploring a unique destination.
  • Informational Campaigns:
  • Content Format: Demonstrate your expertise by creating informative and educational content. This could include tech reviews, tutorials, or in-depth insights into the features of a service.
  • Collaboration Scenario: Tech brands may seek influencers to be ambassadors, sharing their knowledge and experiences with specific products or services.
  • Service Challenges:
  • Content Format: Spark audience engagement by participating in service-related challenges. This could involve creative video responses, photo challenges, or interactive Q&A sessions.
  • Collaboration Scenario: Brands may initiate challenges that encourage influencers to showcase their unique perspectives and encourage their audience to participate.
  • Product Reviews:
  • Content Format: Offer authentic and detailed reviews of services, emphasizing key features, benefits, and your personal experience. This could include written reviews, video reviews, or a combination of both.
  • Collaboration Scenario: Brands may send you their product or service to test and share your honest feedback with your audience.
  • Behind-the-Scenes:
  • Content Format: Take your audience behind the scenes of your collaboration with service brands. Share candid moments, challenges faced, and the overall experience of working with a particular brand.
  • Collaboration Scenario: Brands may appreciate influencers providing a glimpse into the process of creating content and collaborating with their services.
  • Interactive Polls and Q&A Sessions:
  • Content Format: Utilize interactive features on social media platforms to engage your audience. Host polls, Q&A sessions, and live interactions related to the service.
  • Collaboration Scenario: Brands may encourage influencers to use these features to gather insights, opinions, and feedback from their audience.
  • User-Generated Content (UGC) Campaigns:
  • Content Format: Encourage your audience to create content related to the service, fostering a sense of community. Share UGC on your platforms.
  • Collaboration Scenario: Brands might initiate campaigns where influencers inspire their followers to generate content showcasing how they use or benefit from a particular service.

Remember, the versatility of service campaigns allows for creativity in content creation. Service brands often appreciate influencers who can adapt their storytelling to various formats, catering to the preferences of their unique audience.

Will I Get Paid to Work as an Influencer with Services?


Earning compensation as an influencer collaborating with service brands can take various forms, and it often depends on the brand’s budget, goals, and the influencer’s negotiation skills. Here are some ways influencers may be compensated:

  • Monetary Payments:
    • Sponsored Content: Brands may pay influencers a fee for creating and posting sponsored content related to their services.
    • Affiliate Marketing: Influencers can earn a commission for each sale or action generated through their unique affiliate links promoting a service.
  • Product or Service Trade Exchange:
    • Exploring the Trade Exchange Model: Some service brands opt for a trade exchange, offering influencers their products or services in exchange for promotional content. This is a valuable avenue for influencers to experience the brand firsthand and share authentic reviews.
  • Benefits of Trade Exchange:
    • Authenticity: Influencers can provide genuine reviews and insights after experiencing the service, enhancing authenticity.
    • Cost-Effective Collaboration: For brands with limited budgets, trade exchanges offer a cost-effective way to collaborate with influencers.
  • Examples of Trade Exchange Collaborations:
    • A fitness influencer receiving free access to a premium workout app in exchange for creating content showcasing their fitness journey.
    • A travel influencer enjoying a complimentary stay at a hotel in return for sharing their travel experiences with their audience.
  • Exclusive Offers and Discounts:
    • Brands may provide influencers with exclusive offers or discounts for their audience, creating a mutually beneficial arrangement.
  • Long-Term Partnerships:
    • Establishing long-term partnerships may lead to a consistent stream of income, especially if the influencer becomes a brand ambassador or collaborates on multiple campaigns.

Finding Service Campaigns: The Role of Service Insider


Service Insider serves as a dynamic platform connecting influencers with diverse brand campaigns. The guide includes a step-by-step walkthrough on joining, exploring campaigns, and applying for exciting opportunities.

  • APPLY: As a new project opens, we alert our community, inviting everyone to apply for the opportunity to be selected as an Insider taking part in the project conversation. This invite is sent through our platform, social media pages & via our newsletter which all links to the project survey. This survey helps us get to know you better and see if you’re the right fit.It’ll take you around 5 minutes to complete.
  • GET SELECTED: Our community team will go through all the survey responses & match the right Insiders for each project. If you’re selected, we’ll definitely let you know, & you’ll be joining a large group of like-minded Insiders who will also be taking part in the project. If you’re not selected – please keep applying to new projects because you never know, you may be the right fit for a different project!
  • EXPERIENCE: Now that you’re one of the Insiders selected for the project, we’ll send you the service as the trade exchange (& an outline of the posting guidelines) so that you can start experiencing it for yourself. Our community team can help you with ideas for your posts & will answer any questions you have.
  • SHARE: Let the conversation begin! This is your time to shine, sharing your experience & opinions with your followers & fellow Insiders on social media, while using the project hashtag & the posting guidelines. We love to make our service conversations fun & collaborative. We are there to support & boost your posts by engaging and resharing the best posts with our own audience. The possibilities are endless! So get creative & have fun with it. We can’t wait to see what you come up with!
  • REPEAT: Apply to the next project & work with more services! Make sure you’re signed up to our newsletter so you can be the first to know about our upcoming projects. We love working with passionate Insiders!
How to Increase Your Chances of Being Chosen for Service Campaigns
  • Optimize Your Profile:
    • Complete and Update Profiles: Ensure your social media profiles are complete with relevant information. Regularly update your bio, contact details, and links to showcase your latest content.
    • Quality Profile Picture: Use a clear and engaging profile picture that represents your personal brand.
  • Showcase Your Niche and Expertise:
    • Content Consistency: Consistently create content within your niche to establish yourself as an expert in that area. This helps brands see the alignment between your content and their services.
    • Highlight Relevant Skills: Emphasize any skills or expertise that make you uniquely qualified to promote services in a particular industry.
  • Engage Authentically:
    • Build Genuine Connections: Engage with your audience and fellow influencers authentically. Genuine interactions and a supportive community can catch the eye of brands.
    • Respond to Comments and Messages: Demonstrate your commitment to your audience by responding to comments and messages promptly.
  • Create High-Quality Content:
    • Visual Appeal: Invest time in creating visually appealing content. High-quality images and videos are more likely to capture the attention of brands.
    • Consistent Aesthetic: Maintain a consistent aesthetic across your social media platforms. This creates a cohesive and recognizable brand image.
  • Demonstrate Past Collaborations:
    • Build a Portfolio: Showcase your past collaborations with different brands. Highlight successful campaigns and the impact they had on your audience.
    • Testimonials and Reviews: If applicable, include testimonials or reviews from previous brand collaborations to provide social proof of your professionalism and effectiveness.
  • Use Relevant Hashtags:
    • Strategic Hashtags: Use industry-specific and trending hashtags to increase the discoverability of your content. Brands often search for influencers using relevant hashtags.
    • Create Campaign-Specific Hashtags: When participating in specific campaigns, use the designated campaign hashtags provided by the brand.
  • Engage with Service Brands:
    • Follow and Tag Brands: Follow and engage with the service brands you are interested in collaborating with. Tagging brands in relevant posts increases the likelihood of them noticing your content.
    • Participate in Brand Challenges: Some brands launch challenges or contests. Participating in these can grab the brand’s attention and showcase your creativity.
  • Network within the Service Insider Community:
    • Active Participation: If you’re part of Service Insider or similar platforms, actively participate in community activities. Brands often scout for influencers within these communities.
  • Be Professional and Reliable:
    • Professional Communication: Communicate professionally with brands. Respond to collaboration inquiries promptly and clearly express your enthusiasm for the opportunity.
    • Meeting Deadlines: Demonstrate reliability by meeting deadlines and delivering high-quality content on time.
  • Highlight Your Audience Demographics: Audience Insights: Share insights into your audience demographics. Brands often look for influencers whose audience aligns with their target market.
Remember, the key is to showcase your uniqueness, authenticity, and professionalism. By implementing these strategies, influencers can significantly enhance their chances of being selected for service campaigns. Strategies for Success:
  • Leverage your unique perspective and storytelling abilities to make your content stand out.
  • Engage with your audience regularly to maintain an active and interested community.
  • Diversify your content by exploring different types of service campaigns, showcasing versatility.
Embarking on service campaigns as an influencer offers diverse opportunities. From experiential journeys to informational campaigns, challenges, reviews, and behind-the-scenes content, you can engage your audience in unique and authentic ways. Service brands value your perspectives, fostering meaningful connections. By participating in service collaborations, you elevate your influence and become a storyteller in the dynamic world of services. Let the journey begin, with each campaign adding a captivating chapter to your influencer adventure.

Be the first to know about our latest projects through our newsletter

Be the first to know about our latest projects through our newsletter